Shipping policy

Processing Time: The time needed to prepare an order for dispatch varies as some of your items are handmade by our artisans when we receive your order. Please allow for one to three days for us to dispatch your gifts.

UK Shipping Time: UK orders, with Royal Mail second class deliveries, are delivered in two to three working days after dispatch. If you have particular delivery instructions, please advise us at the time of ordering. Please note that we cannot accept responsibility for addresses provided incorrectly.

UK Shipping Costs: For standard delivery orders over £75, shipping is free! For orders under £75, there is a small delivery fee of £5.95. 

Non-Standard Delivery Charges: Please note that the delivery charge covers the majority of regions of the UK mainland.

Delivery to non-UK mainland and certain regions on the mainland incur the following delivery charges with all orders: The Scottish Highlands & Islands, and certain UK Mainland regions – £20; Northern Ireland, Isles of Scilly & Isle of Man – £30; and The Channel Islands – £60.

Overseas Shipping: The charges covers packaging and delivery only. Where there are local duties and taxes, these are the responsibility of the customer / purchaser and must be paid to receive the goods.

World Zone 1 (e.g. Canada and Middle East) from £26. World Zone 2 (e.g. Australia) from £32. World Zone 3 (USA) from £35.