Shipping & Deliveries
Please also see our shipping policy.
We always get your order to you as soon as practical.
Processing times vary. However, your order will probably be processed within one to two days, Monday to Friday; and then add on the shipping time depending on your chosen dispatch / shipping method.Use this text to answer questions in as much detail as possible for your customers.
Your gorgeous magnetic gift box with ribbon is packed on the inside with a natural filler to protect your goodies and then placed in a protective brown cardboard box for shipping.
Yes we do. Please note that the customer is responsible for custom and other duties that may apply. Do get in touch if you have any questions.
Returns
Please also see our returns and refund policy.
Regrettably, we are unable to accept any returns without proof of purchase.
We do not accept returns for sale items.
Orders
You can set up an account or check out as a guest.
Select your products. Remember to include your complimentary message card in your cart.
Click 'Special instructions for seller' to include your personalised message for the card. Go to checkout.
Sign up / sign in. Enter contact details, billing and shipping address. Apply coupon code.
Choose payment method. Place your order and wait for confirmation.
Drop us a quick message and we will see if we can. Mind you, there’s only a small window of opportunity to do this!
During periods of high volumes of deliveries, it’ll probably not be possible to amend the order after placing it.
Yes, you can. Contact us and we’ll see how we can help.Use this text to answer questions in as much detail as possible for your customers.
We offer one gift message per gift item, for a delivery address.
Enter the code in the promotional code box on the payment page and click 'SUBMIT'.
You can reach us through our Contact form. You can also email us at: hello@peacelilygifts.com.
Show this lucky someone love with a Peace Lily gift! You can choose from our tea and coffee range,spa and pamper hampers or indulge them with our food treats. You can’t beat the power of food. Still undecided? Get the epic hamper!
You could also try out our Gifting Tool - it may turn out that their love style means they may prefer you spend time with them, give them a hug or do some nice gesture - no gift required! :)
Payments
We aim to make your shopping simple, with many popular payment methods for smooth checkout experiences. We accept Peace Lily Gift Cards, the main credit and debit cards and Pay Pal. You can also do a bank transfer for in-person pick-ups.
Please continue your order on our website where the remaining balance can be paid by credit/debit card or PayPal.
Products
We care about wellness in various forms. Our elegant gift boxes are your feel good, look good and do good gifting choice.
We prefer products with no artificial nonsense (colouring, flavourings or preservatives), no palm oil, gluten-free and more. By purchasing and gifting, you are taking a proactive step for sustainability and supporting local businesses and good causes.
You’ll see these recurring themes within our product descriptions. We take great care to decide which products go into Peace Lily Gift Box Hampers.
That is certainly our goal and we are getting there, from your delicious goodies to the fillers and outer packaging!
We are always on the look out for new and exciting products from ethically conscious artisans, as well as from similarly minded established producers of classics.
Gift Cards
E-gift cards are sent as soon as you place the order with us.
We only do e-gift cards.Use this text to answer questions in as much detail as possible for your customers.
Our e-gift cards are valid for 12 months from the date of issue.
We are unable to extend gift cards. Gift cards are valid for 12 months.
We are unable to place orders for E-gift cards for values that are not on our website.
Gift cards are non-refundable.
You can use your e-gift cards online only.
Please select from our teas and coffees, spa and pamper, indulgent treats gift collections and more!
Others
Although we have an office in London, we are fortunate to be located in Gloucestershire, one of the most picturesque counties of the UK. Your online orders are dispatched from this location.
Every item in the boxes has been carefully chosen. From the packaging to the products themselves, we strive to use only British products that are recyclable and reusable.
The magnetic gift boxes are adaptable, and the sky is the limit to what you can do with them once all the goodies are gone ... filing, regifting, cat hiding place, scarf storage perhaps? Please tag @peacelilygifts on Instagram, we'd love to see what you're up to with your boxes. Still unsure what to do with your box, send it back to us!
We’d love to hear from you. Please drop us a line through the contact form on the website or email: [hello@ peacelilygifts.com].